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The processes of problem-solving are hindered by :

  • A.Use of algorithms
  • B.Heuristics
  • C.Functional fixedness
  • D.Analogical thinking

Answer: C

Problem-solving is hindered by Functional fixedness.

Functional fixedness is the tendency to see an object only in its usual function. It blocks solutions that need an object to be used in a new way, as in Duncker's candle problem, where people fail to see that the box holding the tacks can serve as a shelf.

The other three are aids to problem-solving. An algorithm is a step-by-step procedure that guarantees a solution. A heuristic is a rule of thumb that often leads quickly to a solution. Analogical thinking uses the solution of a similar, familiar problem to solve a new one.

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