Library Management Questions and Answers

121.

The three leadership styles identified by Koontz and others are

i. Autocratic
ii. Democratic
iii. Trait approach
iv. Free-reign
Codes :

A.i, ii and iii are correct.
B.ii, iii and iv are correct.
C.iii, iv and i are correct.
D.i, ii and iv are correct.

Exam Year(s)

UGC NET - 2014,

Answer: D

The three leadership styles identified by Koontz and others are autocratic, democratic and free-rein, which is the keyed combination i, ii and iv.

The trait approach (iii) is a theory of leadership that looks at the personal qualities of leaders. It is not one of the three styles, which is why the options including iii are wrong.

Koontz and his co-authors discuss the autocratic leader who commands and expects compliance, the democratic leader who consults the group, and the free-rein leader who gives the group almost complete freedom, so those three fit the question.

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122.

Which of the following are the steps in operational research process ?

i. Construction of mathematical model
ii. Deriving solution from the model.
iii. Graphic representation of work on a time scale.
iv. Developing network diagram showing interrelationships.
Codes :

A.i and ii are correct.
B.ii and iii are correct.
C.iii and iv are correct.
D.iv and i are correct.

Exam Year(s)

UGC NET - 2014,

Answer: A

The steps in the operational research process include constructing a mathematical model of the problem and deriving the solution from the model, so i and ii are correct.

Graphic representation of work on a time scale is a Gantt chart, and developing a network diagram showing interrelationships is PERT or CPM. Those are planning and scheduling techniques, not the steps of the OR process.

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123.

Match the following tools used in Total Quality Management :

List - I	List - II
a. Statistical Quality Control	i. Conformance and Maintain sticks
b. Check Sheets	ii. To identify relationship between problem and cause
c. Pareto Charts	iii. Checking variables
d. Fishbone diagram	iv. To identify intensity of problem

Codes : a b c d

A.ii i iv iii
B.iii i iv ii
C.i iii ii iv
D.iv i iii ii

Exam Year(s)

UGC NET - 2014,

Answer: B

The correct matching is a-iii, b-i, c-iv, d-ii. Statistical quality control checks variables, check sheets record conformance, Pareto charts show the intensity of the problem by ranking causes, and a fishbone diagram shows the relationship between a problem and its causes.

The other codes swap Pareto charts with fishbone diagrams or statistical control with check sheets, so they do not fit.

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124.

Match the following :

List - I	List - II
a. Theory of Hygiene & Motivation	i. Likerts
b. Maturity Theory	ii. Vroom and Lawler
c. Expectancy Theory	iii. Herzberg
d. Analysis Theory	iv. Argyris

Codes : a b c d

A.ii iii iv i
B.iii iv ii i
C.ii i iii iv
D.iv i ii iii

Exam Year(s)

UGC NET - 2014,

Answer: B

The correct matching is a-iii, b-iv, c-ii, d-i. The hygiene and motivation theory is Herzberg's, the maturity theory is Argyris, the expectancy theory is Vroom and Lawler, and the analysis theory is credited to Likert in the key.

The other codes give Herzberg's theory to Vroom and Lawler or to Argyris, which is wrong.

Herzberg proposed the two factor, hygiene and motivation, theory, Argyris wrote on the maturity-immaturity continuum, and Vroom with Lawler developed expectancy theory. Once these three are fixed, the key leaves Likert for the analysis theory, and only option B is consistent with that.

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125.

Match the following :

List - I	List - II
a. Harrold Koontz	i. MBO
b. Rensis Likert	ii. Three leadership styles
c. Peter Drucker	iii. Four systems management
d. George Haber	iv. Problem solving Vs. Decision making

Codes : a b c d

A.i ii iii iv
B.iii iv i ii
C.iv iii ii i
D.ii iii i iv

Exam Year(s)

UGC NET - 2014,

Answer: D

The correct matching is a-ii, b-iii, c-i, d-iv. Harold Koontz is linked with three leadership styles, Rensis Likert with four systems of management, Peter Drucker with management by objectives (MBO) and George Haber with problem solving versus decision making.

The other codes give MBO to Koontz or Likert, which is wrong, since Drucker proposed it.

Koontz studied management functions and leadership styles, Likert gave the four systems of management from exploitative authoritative to participative, Drucker introduced MBO in 1954, and Haber is tied to the problem solving and decision making distinction.

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126.

Match the following :

List - I	List - II
a. Similar activities are grouped	i. Bureaucratic System
b. Grouping activities into divisions	ii. Functional System
c. Integration of projects into functional system	iii. Departmentalisation
d. Control and Supervision through hierarchy of positions	iv. Matrix structure

Codes : a b c d

A.iv i ii iii
B.iii ii iv i
C.i ii iii iv
D.ii iii iv i

Exam Year(s)

UGC NET - 2014,

Answer: D

The correct matching is a-ii, b-iii, c-iv, d-i. A functional system groups similar activities, departmentalisation groups activities into divisions, a matrix structure integrates projects into the functional system, and a bureaucratic system controls through a hierarchy of positions.

The other codes associate hierarchy with the matrix structure or the grouping of similar activities with the bureaucracy, which is wrong.

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127.

Assertion (A) : UGC has devised performance indicators for the promotion of faculty and librarians.

Reason (R) : Performance Appraisal is an important tool for merit rating.
Codes :

A.(A) is true, but (R) is false.
B.(A) is false, but (R) is true.
C.Both (A) and (R) are true.
D.Both (A) and (R) are false.

Exam Year(s)

UGC NET - 2014,

Answer: C

Both statements are true. The UGC has devised performance indicators for promotion of faculty and librarians, and performance appraisal is an important tool for merit rating.

The options calling the assertion or the reason false are wrong, as both statements are accurate.

The reason supports the assertion, since performance indicators are applied through an appraisal system that rates merit, so the two statements are connected and both are true.

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