Consumer Protection Act Questions and Answers

Answer: C

The key gives The landowner is not a consumer as the transaction constitutes a commercial joint venture.

Under Section 2(7) of the Consumer Protection Act, 2019 a consumer is a person who buys goods or hires services for consideration, but not one who does so for a commercial purpose. In the agreement described, the landowner does not pay the builder for construction. He contributes his land as capital and takes a 50% share of the developed property plus a deposit, so both parties share in the outcome of a profit-making venture. On that reading he is a co-venturer, not a person hiring a service, and his remedy lies in contract, not before a consumer commission.

The other options decide the point on a single feature, such as proof of profit motive, who did the building, or the existence of defects, instead of the nature of the transaction, which is what the definition turns on.

Answer: C

Section 10 of the Consumer Protection Act, 1986 deals with the composition of the District Forum, which consisted of a President and at least two other members, one of them a woman.

The jurisdiction of the District Forum is Section 11, the next section, so it is a tempting wrong answer. The State Consumer Protection Councils and their objects are provisions of the earlier chapter of the Act dealing with the Consumer Protection Councils, and they come before the sections on the redressal agencies, so neither is Section 10.

Answer: C

The statement that the objects of the Central Council are to render advice on the promotion and protection of consumers' rights is the heading of Section 5 of the Consumer Protection Act, 2019, which follows the sections constituting the Central Consumer Protection Council.

Section 9 establishes the Central Consumer Protection Authority, and Section 22 deals with its power of search and seizure, so they concern the Authority and not the Council. Section 15 also belongs to the provisions on the Authority and its proceedings. Only Section 5 states the objects of the Central Council.

Answer: A

The different terms related to consumers, such as complainant, consumer, consumer dispute, defect, deficiency, goods and service, are defined in Section 2 of the Consumer Protection Act, 1986, the definitions section.

Sections 4, 5 and 6 are in the chapter on the Consumer Protection Councils: Section 4 deals with the Central Consumer Protection Council, Section 5 with the procedure for its meetings, and Section 6 with its objects. They do not define terms.

Answer: C

Both the Assertion and the Reason are correct, but the Reason is not the correct explanation, so the answer is both correct, R not the explanation of A. Section 6 of the Consumer Protection Act, 1986 deals with the objects of the Central Council, and Section 7 deals with the State Consumer Protection Councils.

The Reason gives the location of a different provision, the State Councils, so it does not explain why the objects of the Central Council are in Section 6. The options calling either statement false are wrong.