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Consumer Protection Act Questions and Answers

11.

Assertion (A) : Services rendered to a patient by a Medical Practitioner, by way of consultation, diagnosis and treatment would fall within the ambit of 'services' as defined, in Section 2(1) (O) of the Consumer Protection Act.

Reason (R) : Like other professions, Medical Practitioner should also conduct himself by using of reasonable skill and care. Find correct answer using codes given below :
Codes :

Exam Year(s)

UGC NET - 2012,

Answer: C

Following the decision in Indian Medical Association v. V.P. Shantha, services rendered by a medical practitioner by way of consultation, diagnosis and treatment come within the definition of service in section 2(1)(o) of the Consumer Protection Act, so the assertion is true. The reason, that a medical practitioner like other professionals must act with reasonable skill and care, is also true, but it states the standard of care in negligence and does not explain why the service falls within the Act. So the key marks that both are true but the reason is not the correct explanation. The answer is the third option.

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12.

Match List - I with List - II and indicate the correct answer using the codes given below :

List - IList - II
a. A patient is a consumeri. Vasantha P. Nair Vs. Smt. V.P. Nair
b. Doctor's duty to maintain secrecyii. K. Rangaswami Vs. Jaya Vital & others
c. Free serviceiii. Indian Medical Association Vs. V.P. Shantha
d. Contract of personal serviceiv. Dr. Tokugha Vs. Apollo Hospital Enterprises Ltd.

Codes : a b c d

Exam Year(s)

UGC NET - 2013,

Answer: C

The key matches a-i, b-iv, c-iii, d-ii, which is code C. Vasantha P. Nair v. Smt. V.P. Nair is linked with the patient as a consumer, Dr. Tokugha v. Apollo Hospital with the doctor's duty to maintain secrecy, Indian Medical Association v. V.P. Shantha with free service, and K. Rangaswami v. Jaya Vital with the contract of personal service.

Codes A, B and D pair at least one of these cases with a different issue. Only code C follows the key.

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