Resource Management and Consumer Issues Questions and Answers

Q: Classes of change in work simplification are given by :

The classes of change in work simplification were given by Marvin Mundel.Marvin E. Mundel, a motion and time study engineer, set out five classes of change, from the least to the most extensive: changes in body position and motions; in the work place, tools and equipment; in the production sequence; in the finished product; and in the raw material. Home management texts use these classes to simplify household work.Ralph M. Barnes wrote on motion and time study and the principles of motion economy, and Lillian Gilbreth pioneered motion study in the home, while Nickell and Dorsey wrote a standard home management textbook.

Q: While using hand tools; the contact stress results from :

Contact stress with hand tools results from hand hammering.Contact stress is the pressure of a hard or sharp object on a small area of the body. Using the palm or heel of the hand as a hammer, to strike a tool or press parts together, concentrates force on nerves and blood vessels in the hand and is a recognised ergonomic risk.Repetitive operations and hand movement cause repetitive strain rather than contact stress, and sitting with adequate knee room is good ergonomic practice, not a hazard.

Q: The process of developing an applicants pool for job openings in an organisation is called :

Developing a pool of applicants for job openings is recruitment.Recruitment is the process of searching for prospective employees and stimulating them to apply, through advertisements, employment exchanges, campuses and referrals, so that the organisation has a pool of candidates to choose from.Selection follows recruitment and chooses the most suitable people from that pool, hiring is the final act of employing them, and retention is the effort to keep employees once they have joined.

Q: In dynamic muscular work :

In dynamic muscular work the blood flow to the muscles is increased.In dynamic (rhythmic) work, such as walking or cycling, muscles contract and relax in turn. Relaxation lets blood flow freely, and the alternating contraction pumps it, so blood flow rises to meet the demand for oxygen and to remove waste; that is why dynamic work can be kept up longer.It is static work, where muscles stay contracted, that squeezes the vessels and reduces blood flow, causing quick fatigue. Heart rate rises, not falls, during dynamic work.

Q: The resources that originate internally are called :

Resources that originate internally are human resources.In home management, human resources are those within the person: time, energy, knowledge, skills, abilities, attitudes and interests. They come from the individual or family members themselves.Non-human and material resources are external things such as money, goods and property, and community resources are facilities provided by society, such as parks, libraries, schools and hospitals.

Q: Heavy physical work can cause :

Heavy physical work causes localized muscular fatigue.When muscles work hard, especially in heavy or static effort, their energy stores are depleted and metabolic products such as lactic acid build up, causing pain, loss of strength and tremor in the muscles involved. This is physiological, localized muscular fatigue.Mental and psychological fatigue come from monotony, worry and mental effort rather than heavy muscular work, and transient fatigue is a short, passing tiredness rather than the specific result of heavy physical work.

Q: Human concept of management emphasizes on :

The human concept of management emphasises all round development of family members.In home management, the human concept treats the growth and satisfaction of family members as the purpose of management: decisions about resources are judged by how they help each member develop physically, mentally, socially and emotionally.Efficiency and job perfection are the concerns of a work-centred or technical concept, and a higher standard of living is an economic goal; the human concept puts people ahead of these.

Q: Repetitive work processes lead to :

Repetitive work processes lead to MSD problems.Musculoskeletal disorders, such as tendinitis, carpal tunnel syndrome and back pain, develop when the same movements are repeated many times, especially with force or awkward posture and too little rest. Ergonomics aims to reduce them by job design.Blood pressure and general injuries are not specific results of repetition, and 'workload increase' describes a cause of strain, not a consequence of repetitive work.

Q: The buying process for a consumer starts from :

The consumer buying process starts from need recognition.The standard model has five stages: need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behaviour. The process begins when the consumer notices a gap between the present and the desired state.Information search, evaluation of alternatives and the purchase decision are the later stages, so they cannot be the starting point.

31.

Classes of change in work simplification are given by :

A.R.M. Barnes
B.Nickell and Dorsey
C.Marvin Mundell
D.Lillian Gilbreth

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: C

The classes of change in work simplification were given by Marvin Mundel.

Marvin E. Mundel, a motion and time study engineer, set out five classes of change, from the least to the most extensive: changes in body position and motions; in the work place, tools and equipment; in the production sequence; in the finished product; and in the raw material. Home management texts use these classes to simplify household work.

Ralph M. Barnes wrote on motion and time study and the principles of motion economy, and Lillian Gilbreth pioneered motion study in the home, while Nickell and Dorsey wrote a standard home management textbook.

Discuss in Forum

32.

While using hand tools; the contact stress results from :

A.Movement of hands
B.Repetitive operations
C.Sitting with adequate knee room
D.Hand hammering

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: D

Contact stress with hand tools results from hand hammering.

Contact stress is the pressure of a hard or sharp object on a small area of the body. Using the palm or heel of the hand as a hammer, to strike a tool or press parts together, concentrates force on nerves and blood vessels in the hand and is a recognised ergonomic risk.

Repetitive operations and hand movement cause repetitive strain rather than contact stress, and sitting with adequate knee room is good ergonomic practice, not a hazard.

Discuss in Forum

33.

The process of developing an applicants pool for job openings in an organisation is called :

A.Hiring
B.Recruitment
C.Selection
D.Retention

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: B

Developing a pool of applicants for job openings is recruitment.

Recruitment is the process of searching for prospective employees and stimulating them to apply, through advertisements, employment exchanges, campuses and referrals, so that the organisation has a pool of candidates to choose from.

Selection follows recruitment and chooses the most suitable people from that pool, hiring is the final act of employing them, and retention is the effort to keep employees once they have joined.

Discuss in Forum

34.

The set of beliefs held about a particular brand is known as :

A.Brand recognition
B.Brand preference
C.Brand image
D.Brand selection

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: C

The set of beliefs consumers hold about a particular brand is its brand image.

Brand image is the picture of the brand in the consumer's mind, formed from beliefs about its quality, personality and associations, built up through advertising and experience.

Brand recognition is merely being able to identify the brand when one sees it. Brand preference is choosing it over competitors, which may follow from a favourable image, and brand selection is the act of picking it at the point of purchase.

Discuss in Forum

35.

In dynamic muscular work :

A.The blood flow to muscles is reduced
B.The blood flow to muscles is increased
C.There is no change in blood flow level
D.There is reduction in heart rate

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: B

In dynamic muscular work the blood flow to the muscles is increased.

In dynamic (rhythmic) work, such as walking or cycling, muscles contract and relax in turn. Relaxation lets blood flow freely, and the alternating contraction pumps it, so blood flow rises to meet the demand for oxygen and to remove waste; that is why dynamic work can be kept up longer.

It is static work, where muscles stay contracted, that squeezes the vessels and reduces blood flow, causing quick fatigue. Heart rate rises, not falls, during dynamic work.

Discuss in Forum

36.

The resources that originate internally are called :

A.Community resources
B.Non-human resources
C.Human resources
D.Material resources

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: C

Resources that originate internally are human resources.

In home management, human resources are those within the person: time, energy, knowledge, skills, abilities, attitudes and interests. They come from the individual or family members themselves.

Non-human and material resources are external things such as money, goods and property, and community resources are facilities provided by society, such as parks, libraries, schools and hospitals.

Discuss in Forum

37.

Heavy physical work can cause :

A.Mental fatigue
B.Psychological fatigue
C.Transient fatigue
D.Localized muscular fatigue

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: D

Heavy physical work causes localized muscular fatigue.

When muscles work hard, especially in heavy or static effort, their energy stores are depleted and metabolic products such as lactic acid build up, causing pain, loss of strength and tremor in the muscles involved. This is physiological, localized muscular fatigue.

Mental and psychological fatigue come from monotony, worry and mental effort rather than heavy muscular work, and transient fatigue is a short, passing tiredness rather than the specific result of heavy physical work.

Discuss in Forum

38.

Human concept of management emphasizes on :

A.Increase in efficiency
B.Job perfection
C.All round development of family members
D.Increase in standard of living

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: C

The human concept of management emphasises all round development of family members.

In home management, the human concept treats the growth and satisfaction of family members as the purpose of management: decisions about resources are judged by how they help each member develop physically, mentally, socially and emotionally.

Efficiency and job perfection are the concerns of a work-centred or technical concept, and a higher standard of living is an economic goal; the human concept puts people ahead of these.

Discuss in Forum

39.

Repetitive work processes lead to :

A.MSD problems
B.Blood pressure
C.Workload increase
D.Injuries

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: A

Repetitive work processes lead to MSD problems.

Musculoskeletal disorders, such as tendinitis, carpal tunnel syndrome and back pain, develop when the same movements are repeated many times, especially with force or awkward posture and too little rest. Ergonomics aims to reduce them by job design.

Blood pressure and general injuries are not specific results of repetition, and 'workload increase' describes a cause of strain, not a consequence of repetitive work.

Discuss in Forum

40.

The buying process for a consumer starts from :

A.Information search
B.Need recognition
C.Alternatives available
D.Purchase decision

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: B

The consumer buying process starts from need recognition.

The standard model has five stages: need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behaviour. The process begins when the consumer notices a gap between the present and the desired state.

Information search, evaluation of alternatives and the purchase decision are the later stages, so they cannot be the starting point.

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