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Resource Management and Consumer Issues Questions and Answers

1.

Characteristics of Personnel Management are :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The keyed answer is Maximum work capacity and job satisfaction.

Personnel management is the management of the people who do the work, and the aims usually stated for it are the best use of the workers' capacity to produce together with satisfaction for the workers in their jobs. In the home-management reading used here, that is the pairing the key picks. I could not find the exact keyed wording in a published text, so this rests on that reading and on the official key.

Option B, developing the workers' quality through training, describes an activity of personnel management, a thing it does, not a characteristic of it, which is why it is the weaker fit even though training is a real task. Co-operation and union, and freedom and time, are not features by which personnel management is described in the standard accounts.

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Answer: A

The keyed answer is Family life cycle, managerial efficiency, attitude.

Home management textbooks list as factors affecting family resources and their use the stage of the family life cycle, which changes needs and earning power; the managerial efficiency of the homemaker; and the family's attitudes and values towards resources.

Option C lists resources themselves (property, money, community resources) rather than factors that affect them, and option D lists places. Option B mixes a factor, socio-economic status, with wants and interests, which are what resources are used to satisfy, so it is not the textbook list.

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Answer: D

The correct sequence is Problem identification, searching alternatives, taking decision, implementation of decision and feedback.

The decision-making process in home management runs in order: recognising and defining the problem, searching for alternative solutions, weighing them and choosing one, acting on the decision, and evaluating the result so that it informs later decisions.

The other options list unconnected items, such as mental ability, intelligence, time and group decision. Some of these affect decisions, but they are not steps in the process and are not in any logical order.

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4.

The main purpose of work simplification is to :

(i) Reduce time on a given operation
(ii) Reduce boredom
(iii) Reduce effectiveness
(iv) Reduce number of motions

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The purposes are (i), (ii), (iv): reducing the time on an operation, reducing boredom and reducing the number of motions.

Work simplification, as developed by Lillian Gilbreth and applied to household work, means finding the easiest and quickest way of doing a task. It cuts the time and energy spent, removes unnecessary motions through better methods, tools and arrangement of work centres, and so also makes work less tiring and boring.

Its aim is to increase effectiveness, not reduce it, so every code that includes (iii) is wrong.

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5.

The factors you will keep in mind while selecting the household equipments are :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The keyed answer is Guarantee, Design, Expenditure.

When a household buys a piece of equipment, the points usually weighed are how well it is designed and built for the work, what it costs to buy and to run, and the terms the maker gives, which include the guarantee. A university home-science syllabus on household equipment lists exactly these kinds of criteria: materials, finish, design and construction, time and energy cost, price, and the terms and conditions given by manufacturers. The keyed set covers three of them.

The other sets are weaker fits. Disposal is not a standard selection factor, which weakens options B and C. Option D, quality, standards and weight, names real concerns, but weight alone is rarely a deciding factor and the set leaves out cost, which almost always is. I could not find a source that lists the keyed three together verbatim, so the answer follows the key and the closest fit, and a reader should not treat the other lists as false for equipment in general.

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6.

"Home Management is planning, controlling and evaluating the use of resources in a family to attain its goals" has been defined by :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: D

The definition is by Nickell and Dorsey.

Paulena Nickell and Jean Muir Dorsey, in Management in Family Living, defined home management as planning, controlling and evaluating the use of the resources of the family for the purpose of attaining family goals. It is the most quoted definition in Indian home science textbooks.

Gross and Crandall defined management as a series of decisions making up the process of using family resources to achieve family goals, R. C. Davis wrote on business management, and Rajammal P. Devadas was a pioneer of home science education in India.

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7.

Screening candidates electronically, having online skill assessment, video conferencing are :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

These are methods of recruiting.

Recruitment is the process of searching for candidates and attracting them to apply. E-recruitment uses the internet at this stage: applications are screened electronically, skills are assessed online and candidates are met through video conferencing before anyone is called in.

An interview is a single selection tool, not the whole set of activities listed. A job title is simply the name of a post, and advertising is only one source of recruitment, the announcement of a vacancy, so neither covers screening and assessment.

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Answer: D

Employee well-being depends on physical, psychological and social relational factors.

Following the World Health Organization's idea of health as physical, mental and social well-being, workplace well-being is described along three dimensions: physical health and safety, psychological well-being (job satisfaction, freedom from stress) and the quality of social relationships at work.

The other options mix in items that are not dimensions of well-being: skills and motivation are what an employee brings to the job, and 'environment' is one influence on physical well-being rather than a dimension of it.

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Answer: A

The concepts of wages are minimum wages, fair wages and living wages.

These three levels were defined by India's Committee on Fair Wages (1948). The minimum wage covers bare sustenance plus some education, medical needs and amenities; the living wage provides for a reasonable standard of comfort; and the fair wage lies between the two, set by the industry's capacity to pay and prevailing rates.

Tips, bonus and 'no wages' are not wage concepts, and phrases such as 'spending wages' or 'gifting of wages' are not recognised terms in wage theory.

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10.

Human concept of management emphasises :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The human concept of management emphasises allround development of the worker.

The human relations approach, which grew out of Elton Mayo's Hawthorne studies, treats the worker as a person with social and psychological needs rather than as a tool of production. It stresses morale, participation, recognition and the growth of the individual.

Increase in efficiency and increase in work are the concerns of the classical, scientific management approach of F. W. Taylor, which focuses on output. Perfection in the job is a narrow technical goal, not the human emphasis of this approach.

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