Match List I with List II and select the correct answer by using the codes given below :List IList II(a) Chester Barnard(1) Management is a profession(b) M.P. Follett(2) Immaturity-maturity theory(c) Chris Argyris(3) Motivating behaviour(d) Abraham Maslow(4) Organisation as cooperative social systems

The correct matching is a-4, b-1, c-2, d-3.Chester Barnard described the organisation as a cooperative social system in The Functions of the Executive.M. P. Follett argued that business management should be treated as a profession.Chris Argyris put forward the immaturity-maturity theory of personality and organisation.Abraham Maslow explained motivating behaviour by his hierarchy of needs.The option a-4, b-2, c-1, d-3 swaps Follett and Argyris, and the others misplace Barnard or Maslow.

Administrative Thought Questions and Answers

Q: Who is the author of the book, 'Postmodern Public Administration' ?

The authors are Miller and Fox.Charles J. Fox and Hugh T. Miller wrote Postmodern Public Administration: Towards Discourse (1995). They argued that the traditional model of representative democracy and hierarchical bureaucracy no longer works, and proposed 'authentic discourse' among citizens and officials as the basis of public administration.Alice Rivlin is an economist known for Systematic Thinking for Social Action and as the first director of the Congressional Budget Office. John Rohr wrote on ethics for bureaucrats and constitutional legitimacy. Naomi Caiden is known for work on public budgeting.

Q: New Public Service is basically a concept or movement built on :

New Public Service is built on democratic citizenship.Janet and Robert Denhardt proposed the New Public Service (2000) as an alternative to New Public Management. Where NPM treats people as customers and asks government to steer, the New Public Service holds that public administrators should serve citizens rather than customers, pursue the public interest, and help citizens articulate and meet shared interests. Its foundations are theories of democratic citizenship, community and civil society, and organisational humanism.Integral humanism is a political philosophy associated with Deendayal Upadhyaya, not this movement, and control of society or of the bureaucracy is not its basis.

Q: According to whom, 1940 was the year of divide between old and new approaches to Public Administration ?

The key gives Dwight Waldo.Waldo (1913-2000) was the leading American critic of the orthodox view of public administration and the writer of The Administrative State.I could not find a source that has Waldo, or anyone else in the list, naming 1940 as the dividing year, so the key is kept without a quoted source. Fred Riggs is known for comparative public administration and Robert Merton for sociology (his 1940 paper on bureaucratic structure and personality is the only 1940 link among the names), and I could not identify Michael Monroe.

Q: Peter Drucker's concept of 'MBO' emphasizes :

Drucker's MBO emphasises motivation and self-control.Peter Drucker introduced the idea in The Practice of Management (1954) as management by objectives and self-control. Managers and subordinates agree on objectives, and each manager then measures and directs his own performance against them, which motivates him far more than control from above.Options pairing objectives or communication with plain control miss Drucker's point, which was to replace control by domination with self-control.

Q: Minnowbrook-III broadly deliberated on :

Minnowbrook III deliberated on the future of public administration, public management and public service.The third Minnowbrook conference, held in 2008, forty years after the first, took as its theme the future of public administration, public management and public service around the world.The other options alter the theme's key word to issues, review or core values. The first Minnowbrook (1968) launched the New Public Administration, and the second (1988) reviewed the discipline twenty years on.

Q: Mary Parker Follett's book 'Creative Experience' brings into focus the problem of :

Creative Experience focuses on conflict in organisation.In Creative Experience (1924) Mary Parker Follett developed her idea of constructive conflict: conflict is not to be suppressed but used, and the best way to resolve it is integration, finding a solution in which both sides' desires are met, rather than domination or compromise.She was interested in group psychology and ethics too, but the problem the book puts at the centre is conflict. Her earlier The New State dealt with forms of government.

Q: Which of the following pairs is not correctly matched ?

The wrongly matched pair is Management Guru - Elton Mayo.Elton Mayo, the leader of the Hawthorne studies, is known as the father of the human relations school. The title of management guru belongs to Peter Drucker.The paper treats the other epithets as correct: Chester Barnard as the spiritual father of the social system school, F. W. Taylor as the father of scientific management, and Mary Parker Follett, whose ideas were neglected and rediscovered, under the title given in the option.

Q: From the following which is not the characteristic of charismatic leaders ?

The trait that is not charismatic is they don't have ability to convince followers.Charismatic leadership, in the descriptions of Max Weber and later of Robert House, rests on the leader's power to inspire and persuade followers to accept a vision. Lacking that ability is the opposite of charisma.High dominance, strong self-confidence and a firm conviction in the moral rightness of their beliefs are exactly the characteristics House listed for charismatic leaders, so those three options describe them correctly.

Q: According to Fayol, 'Administrative skill that is required also in :

Fayol held that administrative skill is needed in industry, government as well as home management.Henri Fayol argued that the administrative function, planning, organising, commanding, coordinating and controlling, is common to every undertaking, whether industrial, commercial, political, religious or domestic. So administration is needed everywhere, from the state to the household.The other options each leave out part of this, naming only two of the three spheres, so they are incomplete.

51.

Who is the author of the book, 'Postmodern Public Administration' ?

A.Miller and Fox
B.Alice Rivlin
C.John Rohr
D.Naomi Caiden

Exam Year(s)

MH SET - 2023, SET Exam - 2023,

Answer: A

The authors are Miller and Fox.

Charles J. Fox and Hugh T. Miller wrote Postmodern Public Administration: Towards Discourse (1995). They argued that the traditional model of representative democracy and hierarchical bureaucracy no longer works, and proposed 'authentic discourse' among citizens and officials as the basis of public administration.

Alice Rivlin is an economist known for Systematic Thinking for Social Action and as the first director of the Congressional Budget Office. John Rohr wrote on ethics for bureaucrats and constitutional legitimacy. Naomi Caiden is known for work on public budgeting.

Discuss in Forum

52.

New Public Service is basically a concept or movement built on :

A.Integral humanism
B.Democratic citizenship
C.Control of the society
D.Control of the bureaucracy

Exam Year(s)

MH SET - 2023, SET Exam - 2023,

Answer: B

New Public Service is built on democratic citizenship.

Janet and Robert Denhardt proposed the New Public Service (2000) as an alternative to New Public Management. Where NPM treats people as customers and asks government to steer, the New Public Service holds that public administrators should serve citizens rather than customers, pursue the public interest, and help citizens articulate and meet shared interests. Its foundations are theories of democratic citizenship, community and civil society, and organisational humanism.

Integral humanism is a political philosophy associated with Deendayal Upadhyaya, not this movement, and control of society or of the bureaucracy is not its basis.

Discuss in Forum

53.

According to whom, 1940 was the year of divide between old and new approaches to Public Administration ?

A.Dwight Waldo
B.Fred Riggs
C.Robert Merton
D.Michael Monroe

Exam Year(s)

MH SET - 2023, SET Exam - 2023,

Answer: A

The key gives Dwight Waldo.

Waldo (1913-2000) was the leading American critic of the orthodox view of public administration and the writer of The Administrative State.

I could not find a source that has Waldo, or anyone else in the list, naming 1940 as the dividing year, so the key is kept without a quoted source. Fred Riggs is known for comparative public administration and Robert Merton for sociology (his 1940 paper on bureaucratic structure and personality is the only 1940 link among the names), and I could not identify Michael Monroe.

Discuss in Forum

54.

Peter Drucker's concept of 'MBO' emphasizes :

A.Motivation and control
B.Communication and control
C.Motivation and self-control
D.Objectives and control

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: C

Drucker's MBO emphasises motivation and self-control.

Peter Drucker introduced the idea in The Practice of Management (1954) as management by objectives and self-control. Managers and subordinates agree on objectives, and each manager then measures and directs his own performance against them, which motivates him far more than control from above.

Options pairing objectives or communication with plain control miss Drucker's point, which was to replace control by domination with self-control.

Discuss in Forum

55.

Minnowbrook-III broadly deliberated on :

A.The Future of Public Administration, Public Management and Public Service
B.The Issues of Public Administration, Public Management and Public Service
C.The review of Public Administration, Public Management and Public Service
D.The core values of Public Administration, Public Management and Public Service

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: A

Minnowbrook III deliberated on the future of public administration, public management and public service.

The third Minnowbrook conference, held in 2008, forty years after the first, took as its theme the future of public administration, public management and public service around the world.

The other options alter the theme's key word to issues, review or core values. The first Minnowbrook (1968) launched the New Public Administration, and the second (1988) reviewed the discipline twenty years on.

Discuss in Forum

56.

Mary Parker Follett's book 'Creative Experience' brings into focus the problem of :

A.Psychology in Organisation
B.Conflict in Organisation
C.Morality in Organisation
D.Alternative System of Government

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: B

Creative Experience focuses on conflict in organisation.

In Creative Experience (1924) Mary Parker Follett developed her idea of constructive conflict: conflict is not to be suppressed but used, and the best way to resolve it is integration, finding a solution in which both sides' desires are met, rather than domination or compromise.

She was interested in group psychology and ethics too, but the problem the book puts at the centre is conflict. Her earlier The New State dealt with forms of government.

Discuss in Forum

57.

Match List I with List II and select the correct answer by using the codes given below :

List I	List II
(a) Chester Barnard	(1) Management is a profession
(b) M.P. Follett	(2) Immaturity-maturity theory
(c) Chris Argyris	(3) Motivating behaviour
(d) Abraham Maslow	(4) Organisation as cooperative social systems

A.a-1, b-2, c-3, d-4
B.a-3, b-1, c-2, d-4
C.a-4, b-2, c-1, d-3
D.a-4, b-1, c-2, d-3

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: D

The correct matching is a-4, b-1, c-2, d-3.

Chester Barnard described the organisation as a cooperative social system in The Functions of the Executive.
M. P. Follett argued that business management should be treated as a profession.
Chris Argyris put forward the immaturity-maturity theory of personality and organisation.
Abraham Maslow explained motivating behaviour by his hierarchy of needs.

The option a-4, b-2, c-1, d-3 swaps Follett and Argyris, and the others misplace Barnard or Maslow.

Discuss in Forum

58.

Which of the following pairs is not correctly matched ?

A.Spiritual Father of the Social System - C. I. Barnard
B.Management Guru - Elton Mayo
C.Father of Scientific Management - F. W. Taylor
D.Nightingale of Management Science - M. P. Follett

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: B

The wrongly matched pair is Management Guru - Elton Mayo.

Elton Mayo, the leader of the Hawthorne studies, is known as the father of the human relations school. The title of management guru belongs to Peter Drucker.

The paper treats the other epithets as correct: Chester Barnard as the spiritual father of the social system school, F. W. Taylor as the father of scientific management, and Mary Parker Follett, whose ideas were neglected and rediscovered, under the title given in the option.

Discuss in Forum

59.

From the following which is not the characteristic of charismatic leaders ?

A.High levels of dominance
B.High levels of self confidence
C.They don't have ability to convince followers
D.Strong conviction in the moral righteousness

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: C

The trait that is not charismatic is they don't have ability to convince followers.

Charismatic leadership, in the descriptions of Max Weber and later of Robert House, rests on the leader's power to inspire and persuade followers to accept a vision. Lacking that ability is the opposite of charisma.

High dominance, strong self-confidence and a firm conviction in the moral rightness of their beliefs are exactly the characteristics House listed for charismatic leaders, so those three options describe them correctly.

Discuss in Forum

60.

According to Fayol, 'Administrative skill that is required also in :

A.Industry, Government as well as home management
B.Industry and home management
C.Government and Administrative Process
D.Home management and industry

Exam Year(s)

MH SET - 2024, SET Exam - 2024,

Answer: A

Fayol held that administrative skill is needed in industry, government as well as home management.

Henri Fayol argued that the administrative function, planning, organising, commanding, coordinating and controlling, is common to every undertaking, whether industrial, commercial, political, religious or domestic. So administration is needed everywhere, from the state to the household.

The other options each leave out part of this, naming only two of the three spheres, so they are incomplete.

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