Human Resource Development Questions and Answers

Answer: D

The incorrect statement is the last one. Performance evaluation means assessing and rating how well an employee has performed against the standards set; the activity of making plans to help the employee improve through training, coaching or mentoring is performance development or improvement planning. The other statements describe the components correctly: planning sets goals and standards, monitoring tracks performance against them, and feedback gives employees regular information on strengths and weaknesses.

Answer: D

The incorrect statement is the last one, which says that a PMS will not give employees clear expectations and that holding them accountable is not possible. A performance management system does just the opposite: it sets clear goals and expectations for roles, gives ongoing feedback, and makes it possible to hold employees accountable for results. The other statements are correct, saying that a PMS helps to improve performance, increases engagement through feedback and recognition, and aligns employees with the organisation's goals.

Answer: D

The incorrect statement is that training is a long-term process. Training is short-term and job oriented, because it teaches the skills needed for a particular job. Development is a long-term and continuous process aimed at the overall growth of the employee and is career oriented. So the first three statements are right and the fourth is the incorrect one.

Answer: B

The ranking method is a traditional method of performance appraisal; the others in the traditional group include grading, paired comparison, graphic rating scales and the checklist. Management by objectives, the assessment centre method and behaviourally anchored rating scales are classed as modern methods because they look at results, potential or behaviour in a more structured way.

Answer: B

Performance appraisal is the systematic, periodic and impartial rating of an employee's excellence in matters pertaining to his present job and his potential for a better job. Job recruitment is the process of attracting applicants, job identification is the naming of a job, and job specification lists the qualities needed to do it, so only performance appraisal is the rating described in the question.

Answer: A

The correct order is (i), (ii), (iii), (iv) and (v). The appraisal begins by establishing the performance standards, then these expectations are communicated to the employees, the actual performance is measured, the actual performance is compared with the standards, and finally the appraisal is discussed with the employee. The other options start with communication before the standards exist, or discuss the appraisal before it has been made, which cannot be right.