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Libraries, Profession and Users Questions and Answers

11.

Identify the information scientist who developed 'sense making' theory of information needs :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The sense-making theory was developed by Brenda Dervin.

Dervin's sense-making methodology, developed from the early 1970s, sees an information need as a gap that a person meets while moving through a situation. People seek information to bridge that gap and make sense of their situation, so user studies should ask about situations, gaps and uses rather than about library sources.

Nicholas Belkin proposed the anomalous state of knowledge (ASK) model of information needs, a different theory. Michael Buckland is known for 'information as thing', and Blaise Cronin for work on citation analysis and scholarly communication.

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12.

P.V. Verghese prize is awarded by Indian Library Association for :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The P.V. Verghese prize is awarded for the best article.

The award was instituted by P.V. Verghese and is given by the Indian Library Association to the author of the best paper published in the Journal of Indian Library Association during the year, chosen by the ILA's award committee.

It is not a book prize, and it does not honour a library or a service; the ILA has other awards for those purposes. The 'best article' option is the only one that matches what the prize recognises.

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13.

Which association's tagline is "managing information" ?

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

The tagline belongs to ASLIB.

ASLIB, founded in Britain in 1924 as the Association of Special Libraries and Information Bureaux, later styled itself The Association for Information Management and used the line managing information as its tagline; its members' magazine was also called Managing Information.

IFLA is the International Federation of Library Associations and Institutions, ALA the American Library Association and ILA the Indian Library Association; none of them used this tagline, which reflects ASLIB's focus on information management in organisations.

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Answer: A

Library Herald is published by the Delhi Library Association.

The Delhi Library Association, founded in 1953, has published Library Herald as its quarterly journal since 1958; it is one of the older LIS journals in India.

IASLIC publishes the IASLIC Bulletin, the Raja Rammohun Roy Library Foundation is a funding body rather than a publisher of this journal, and the Andhra Pradesh association has its own publications. None of them publishes Library Herald.

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15.

Users education concept can be matched with :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

User education matches the Library Orientation Programme.

User education teaches readers how to use the library and its resources: where things are, how the catalogue and classification work, and how to search databases. Its first stage is library orientation, introducing new users to the library, followed by bibliographic instruction and information literacy training.

Stock verification checks holdings against records, and stock rectification puts misplaced items back in order; both are housekeeping routines for the collection, not for users. 'Library Service Programme' is too general to name user education.

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16.

RUSA is concerned with :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

RUSA is concerned with the ALA.

RUSA, the Reference and User Services Association, is a division of the American Library Association. It deals with reference and information services, readers' advisory, collection development for users and interlibrary loan, and publishes the journal Reference & User Services Quarterly and guidelines for reference behaviour.

CILIP is the British professional body, UNESCO the UN's educational, scientific and cultural agency, and WIPO the World Intellectual Property Organization; RUSA belongs to none of them.

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17.

Match the following and select the correct answer from the codes given below :

List-IList-II
(a) Harold Lasswell(i) SMCR Model
(b) Brenda Dervin(ii) Linear Model
(c) James Kriketas(iii) Model of information seeking behaviour
(d) David Berlo(iv) Sense making approach

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

The correct matching is a-ii, b-iv, c-iii, d-i.

  • Harold Lasswell (1948) gave the linear model of communication: who says what, in which channel, to whom, with what effect.
  • Brenda Dervin developed the sense-making approach to information needs and use.
  • James Krikelas (Kriketas in the paper) published a model of information seeking behaviour in 1983.
  • David Berlo (1960) gave the SMCR model: source, message, channel, receiver.

Each other code gives at least one of these models to the wrong person.

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18.

Arrange the following Library Associations in order of their establishment :

(i) IFLA
(ii) ILA
(iii) IASLIC
(iv) ALA

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: C

In order of founding the associations run (iv) (i) (ii) (iii).

  1. ALA, the American Library Association: 1876.
  2. IFLA, the International Federation of Library Associations and Institutions: 1927.
  3. ILA, the Indian Library Association: 1933.
  4. IASLIC, the Indian Association of Special Libraries and Information Centres: 1955.

ALA is by far the oldest, which rules out every option that does not begin with (iv). Of the two Indian bodies, ILA came first, in Calcutta in 1933, and IASLIC more than twenty years later, so any order putting (iii) before (ii) is wrong.

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19.

Arrange chronologically the following universities where Library Science Education was started in India :

(i) Banaras Hindu University
(ii) Gujarat University
(iii) Madras University
(iv) Delhi University

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: D

The chronological order is (iii) (i) (iv) (ii): Madras, Banaras Hindu University, Delhi, Gujarat.

Madras University took over the library science course begun by S.R. Ranganathan and the Madras Library Association, and ran it as a university course from 1931. Banaras Hindu University began its diploma course in 1941, and Delhi University started its department of library science in 1946, where Ranganathan later built the first master's and doctoral programmes.

Gujarat University was itself founded only in 1949, so its course is the latest of the four. Every option that puts Gujarat or Delhi before Madras is therefore wrong.

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20.

Assertion (A) : The individual variable should be excluded in information gathering and information seeking bahaviour studies.
Reason (R) : Systematic efforts to know how information is gathered and used by different categories of users are known as user studies.

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: B

The answer is (A) is false but (R) is true.

Assertion (A) is false. Information-seeking behaviour depends heavily on the individual: a user's discipline, education, experience, motivation, language and personality all shape what is sought and how. User studies must take those individual variables into account, not exclude them.

Reason (R) is a correct definition: user studies are systematic investigations of how different categories of users gather and use information. Since (R) is true and (A) false, the options calling both true, both false or only (A) true are all wrong.

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