Resource Management and Consumer Issues Questions and Answers

Q: The training benefits the organisation by :

Training benefits the organisation by improving profitability and developing a positive attitude.Trained employees work faster and with fewer errors and accidents, which lowers costs and raises output and so profitability. Training also builds a positive attitude towards the organisation and its goals, raising morale and reducing turnover.Physical status is not something training is meant to change. Ice breakers are a classroom technique used within training, and job rotation and job specification are themselves methods or documents of personnel management, not benefits that training brings.

Q: ........................ gives the information to consumer about qualities inherent in the merchandise.

It is the label.A label is the informative tag or printed matter attached to a product. It tells the consumer about qualities inherent in the merchandise: fibre content, size, care instructions, ingredients, net quantity, dates and the maker's name.A trademark and a brand identify the maker or seller and distinguish the product from others, but they do not by themselves describe its qualities. A standard is a specification of quality set by a body such as the BIS; a standard mark shows conformity to it, but the information is carried on the label.

Q: Decisions related to routine, repetitive action are called ........... .

Such decisions are called habitual decisions.In home management, habitual decisions are those made on routine, repetitive matters, such as the order of morning chores, where little conscious thought is needed because the choice has been made many times before. They free time and energy for decisions that need deliberation.Technical decisions concern the means of carrying out an activity, group decisions are made jointly by family members, and intellectual decisions call for careful reasoning; none of them is defined by routine repetition.

Q: The qualities of a Good Home maker is ..................... .

The qualities of a good homemaker are intelligence, imagination and work efficiency.Managing a home calls for intelligence to plan and solve problems, imagination to find new ways of using limited resources, and efficiency in carrying out work so that time and energy are saved.Each of the other options contains an item that is not a quality: 'sad' in option B and 'frustrated' in option D are emotional states, not abilities, and 'motivated, guiding, moderating' in option A is a loose list of roles rather than the qualities textbooks name.

Q: Values that can be verbalized and held at a conscious level are termed as :

Such values are termed explicit values.In home management, explicit values are those a person is aware of and can put into words, such as saying 'education matters most to our family'. Implicit values are held below the conscious level and are seen only in behaviour.Instrumental values are valued as means to other ends, and intrinsic values (spelt 'Instrinsic' in the paper) are valued for their own sake. That classification is about the role of a value, not whether it is conscious and spoken.

Q: What are some of the benefits of time management ?

The benefits are that you control stress and balance your life.Time management means planning and prioritising activities so that the important ones get done on time. It reduces the pressure of last-minute work, which controls stress, and leaves time for family, rest and leisure as well as work, which balances life.Rustout (boredom from too little challenge) and burnout (exhaustion from too much) are problems that poor time management causes, not benefits. Stagnation is likewise a problem, and freedom and relaxation are vague results that do not describe what time management achieves.

Q: Which of the following is not the purpose of packaging ?

The one that is not a purpose of packaging is classifying goods.Packaging protects a product during storage and transport, identifies it by name, brand and contents, and gives it individuality so that it stands out on the shelf. It also carries the label and adds convenience.Classifying goods into categories or grades is the work of grading and standardisation, a separate marketing function, not a purpose of packaging.

Q: Energizing in the control step means :

Energizing means putting the plan into action.In the home management process, the controlling step is the carrying out of a plan, and it has three parts: energizing (starting the activity and keeping it moving), checking (seeing whether the work is going according to plan) and adjusting (correcting the plan when needed).Preparing the plan and finding alternatives belong to the earlier planning step, and taking an overall view of the job is part of planning or evaluation, not energizing.

Q: Advantages of Line Organisation in Institutions are :

Line organisation gives quick decisions and direct responsibility.In a line organisation authority passes in a straight chain from the head of the institution down to the workers. Each person has one superior, so orders are clear, decisions are taken quickly by the person in charge, and responsibility for each task can be fixed on a definite individual.Slow decisions, indirect responses and hazy or unclear understanding are the opposite of what the straight chain of command provides. The usual disadvantages of line organisation are different: overload on the head and lack of specialist advice.

Q: Energizing in the control step means :

Energizing in the controlling step means putting the plan into action.In the home management process (planning, controlling the plan in action, and evaluating), the controlling step has three parts: energizing, checking and adjusting. Energizing is starting and keeping the activity going, getting oneself and the family to actually carry out the plan. Checking compares progress with the plan, and adjusting corrects the plan when needed.Taking an overview of the job, preparing the plan and finding alternatives all belong to the planning step, which comes before control.

11.

The training benefits the organisation by :

A.Improving profitability and developing positive attitude
B.Improving physical status and motivation
C.Ice breakers, Leadership and skills
D.Job rotation, specification and behaviour

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

Training benefits the organisation by improving profitability and developing a positive attitude.

Trained employees work faster and with fewer errors and accidents, which lowers costs and raises output and so profitability. Training also builds a positive attitude towards the organisation and its goals, raising morale and reducing turnover.

Physical status is not something training is meant to change. Ice breakers are a classroom technique used within training, and job rotation and job specification are themselves methods or documents of personnel management, not benefits that training brings.

Discuss in Forum

12.

........................ gives the information to consumer about qualities inherent in the merchandise.

A.Trademark
B.Label
C.Standard
D.Brand

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

It is the label.

A label is the informative tag or printed matter attached to a product. It tells the consumer about qualities inherent in the merchandise: fibre content, size, care instructions, ingredients, net quantity, dates and the maker's name.

A trademark and a brand identify the maker or seller and distinguish the product from others, but they do not by themselves describe its qualities. A standard is a specification of quality set by a body such as the BIS; a standard mark shows conformity to it, but the information is carried on the label.

Discuss in Forum

13.

Decisions related to routine, repetitive action are called ........... .

A.Technical decisions
B.Habitual decisions
C.Grup decisions
D.Intellectual decisions

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

Such decisions are called habitual decisions.

In home management, habitual decisions are those made on routine, repetitive matters, such as the order of morning chores, where little conscious thought is needed because the choice has been made many times before. They free time and energy for decisions that need deliberation.

Technical decisions concern the means of carrying out an activity, group decisions are made jointly by family members, and intellectual decisions call for careful reasoning; none of them is defined by routine repetition.

Discuss in Forum

14.

The qualities of a Good Home maker is ..................... .

A.Motivated, Guiding, Moderating
B.Enthusiastic self control, sad
C.Intelligence, lmagination, work efficiency
D.Planning, set goals and frustrated

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The qualities of a good homemaker are intelligence, imagination and work efficiency.

Managing a home calls for intelligence to plan and solve problems, imagination to find new ways of using limited resources, and efficiency in carrying out work so that time and energy are saved.

Each of the other options contains an item that is not a quality: 'sad' in option B and 'frustrated' in option D are emotional states, not abilities, and 'motivated, guiding, moderating' in option A is a loose list of roles rather than the qualities textbooks name.

Discuss in Forum

15.

Values that can be verbalized and held at a conscious level are termed as :

A.Implicit values
B.Explicit values
C.Instrumental values
D.Instrinsic values

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

Such values are termed explicit values.

In home management, explicit values are those a person is aware of and can put into words, such as saying 'education matters most to our family'. Implicit values are held below the conscious level and are seen only in behaviour.

Instrumental values are valued as means to other ends, and intrinsic values (spelt 'Instrinsic' in the paper) are valued for their own sake. That classification is about the role of a value, not whether it is conscious and spoken.

Discuss in Forum

16.

What are some of the benefits of time management ?

A.Rustout, burnout
B.Reality, Stagnation
C.Control stress, Balance your life
D.Freedom, relaxation

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The benefits are that you control stress and balance your life.

Time management means planning and prioritising activities so that the important ones get done on time. It reduces the pressure of last-minute work, which controls stress, and leaves time for family, rest and leisure as well as work, which balances life.

Rustout (boredom from too little challenge) and burnout (exhaustion from too much) are problems that poor time management causes, not benefits. Stagnation is likewise a problem, and freedom and relaxation are vague results that do not describe what time management achieves.

Discuss in Forum

17.

Which of the following is not the purpose of packaging ?

A.Classifying goods
B.Providing indviduality
C.Providing protection in transportation
D.Identifying goods

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The one that is not a purpose of packaging is classifying goods.

Packaging protects a product during storage and transport, identifies it by name, brand and contents, and gives it individuality so that it stands out on the shelf. It also carries the label and adds convenience.

Classifying goods into categories or grades is the work of grading and standardisation, a separate marketing function, not a purpose of packaging.

Discuss in Forum

18.

Energizing in the control step means :

A.Taking an overall view of the job
B.Putting the plan into action
C.Preparing the plan
D.Finding an alternative

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

Energizing means putting the plan into action.

In the home management process, the controlling step is the carrying out of a plan, and it has three parts: energizing (starting the activity and keeping it moving), checking (seeing whether the work is going according to plan) and adjusting (correcting the plan when needed).

Preparing the plan and finding alternatives belong to the earlier planning step, and taking an overall view of the job is part of planning or evaluation, not energizing.

Discuss in Forum

19.

Advantages of Line Organisation in Institutions are :

A.Slow but steady decisions
B.Quick decisions and direct responsibility
C.Indirect response and hazy understanding
D.Unclear understanding and direct responsibility

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: B

Line organisation gives quick decisions and direct responsibility.

In a line organisation authority passes in a straight chain from the head of the institution down to the workers. Each person has one superior, so orders are clear, decisions are taken quickly by the person in charge, and responsibility for each task can be fixed on a definite individual.

Slow decisions, indirect responses and hazy or unclear understanding are the opposite of what the straight chain of command provides. The usual disadvantages of line organisation are different: overload on the head and lack of specialist advice.

Discuss in Forum

20.

Energizing in the control step means :

A.Taking an overview of the job
B.Putting the plan into action
C.Preparing the plan
D.Finding out alternatives

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: B

Energizing in the controlling step means putting the plan into action.

In the home management process (planning, controlling the plan in action, and evaluating), the controlling step has three parts: energizing, checking and adjusting. Energizing is starting and keeping the activity going, getting oneself and the family to actually carry out the plan. Checking compares progress with the plan, and adjusting corrects the plan when needed.

Taking an overview of the job, preparing the plan and finding alternatives all belong to the planning step, which comes before control.

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