Welfare and Development Services Administration Questions and Answers

Answer: B

The Department of Disability Affairs was created under the Ministry of Social Justice and Empowerment from May 2012, when the disability work of the ministry was set up as a separate department.

The Department of Higher Education belongs to the Ministry of Human Resource Development, the Department of Health Research to the Ministry of Health and Family Welfare, and the Department of Rural Development to the Ministry of Rural Development, so they are in other ministries.

The department set up in 2012 deals with the welfare of persons with disabilities, and the ministry also keeps a separate Department of Social Justice and Empowerment.

Answer: C

The activity that relates the various parts of a welfare agency to one another so that it works as a whole is co-ordination, option (C). It brings together departments, staff and programmes to avoid overlap and conflict.

Planning (option A) decides what is to be done in advance, programming (option B) is the working out of the activities in order, and policy determination (option D) is the setting of the general course of action. These are separate administrative functions.

Answer: A

Accountability in governance refers to the ability of citizens to hold leaders, government and public organisations to account for their actions, option (A). It means that those who hold power must explain and answer for the use of that power.

Opening bank accounts (option B), the national income account of profit and loss (option C) and the conduct of chartered accountants in business (option D) use the word account in a different sense and have nothing to do with the meaning of accountability in governance.

Answer: B

Detachment from work, a feeling of being unable to accomplish goals, and emotional exhaustion together describe burnout, the stress syndrome seen in helping professionals who are overloaded and under-supported. Emotional exhaustion, depersonalisation or detachment, and reduced sense of accomplishment are its usual components.

Blockade and lockout are industrial relations terms: a blockade is an obstruction to movement and a lockout is an employer closing the workplace in a dispute. Ambiguity is uncertainty about role or meaning, and not a syndrome of exhaustion and detachment.

Answer: C

The key gives the sequence of organisational growth as initiation, expansion, consolidation and termination: an organisation is started, then it grows by widening its work and staff, then it strengthens and stabilises its structure, and finally the activity ends or is wound up.

In the other sequences the stages are out of order: consolidation cannot come before initiation, and termination cannot come before consolidation, since an organisation is consolidated before it winds up. So only the third sequence follows the order of growth.