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Libraries, Profession and Users Questions and Answers

11.

Users education concept can be matched with :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

User education matches the Library Orientation Programme.

User education teaches readers how to use the library and its resources: where things are, how the catalogue and classification work, and how to search databases. Its first stage is library orientation, introducing new users to the library, followed by bibliographic instruction and information literacy training.

Stock verification checks holdings against records, and stock rectification puts misplaced items back in order; both are housekeeping routines for the collection, not for users. 'Library Service Programme' is too general to name user education.

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12.

RUSA is concerned with :

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

RUSA is concerned with the ALA.

RUSA, the Reference and User Services Association, is a division of the American Library Association. It deals with reference and information services, readers' advisory, collection development for users and interlibrary loan, and publishes the journal Reference & User Services Quarterly and guidelines for reference behaviour.

CILIP is the British professional body, UNESCO the UN's educational, scientific and cultural agency, and WIPO the World Intellectual Property Organization; RUSA belongs to none of them.

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13.

Match the following and select the correct answer from the codes given below :

List-IList-II
(a) Harold Lasswell(i) SMCR Model
(b) Brenda Dervin(ii) Linear Model
(c) James Kriketas(iii) Model of information seeking behaviour
(d) David Berlo(iv) Sense making approach

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

The correct matching is a-ii, b-iv, c-iii, d-i.

  • Harold Lasswell (1948) gave the linear model of communication: who says what, in which channel, to whom, with what effect.
  • Brenda Dervin developed the sense-making approach to information needs and use.
  • James Krikelas (Kriketas in the paper) published a model of information seeking behaviour in 1983.
  • David Berlo (1960) gave the SMCR model: source, message, channel, receiver.

Each other code gives at least one of these models to the wrong person.

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14.

Arrange the following Library Associations in order of their establishment :

(i) IFLA
(ii) ILA
(iii) IASLIC
(iv) ALA

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: C

In order of founding the associations run (iv) (i) (ii) (iii).

  1. ALA, the American Library Association: 1876.
  2. IFLA, the International Federation of Library Associations and Institutions: 1927.
  3. ILA, the Indian Library Association: 1933.
  4. IASLIC, the Indian Association of Special Libraries and Information Centres: 1955.

ALA is by far the oldest, which rules out every option that does not begin with (iv). Of the two Indian bodies, ILA came first, in Calcutta in 1933, and IASLIC more than twenty years later, so any order putting (iii) before (ii) is wrong.

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15.

Arrange chronologically the following universities where Library Science Education was started in India :

(i) Banaras Hindu University
(ii) Gujarat University
(iii) Madras University
(iv) Delhi University

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: D

The chronological order is (iii) (i) (iv) (ii): Madras, Banaras Hindu University, Delhi, Gujarat.

Madras University took over the library science course begun by S.R. Ranganathan and the Madras Library Association, and ran it as a university course from 1931. Banaras Hindu University began its diploma course in 1941, and Delhi University started its department of library science in 1946, where Ranganathan later built the first master's and doctoral programmes.

Gujarat University was itself founded only in 1949, so its course is the latest of the four. Every option that puts Gujarat or Delhi before Madras is therefore wrong.

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16.

Assertion (A) : The individual variable should be excluded in information gathering and information seeking bahaviour studies.
Reason (R) : Systematic efforts to know how information is gathered and used by different categories of users are known as user studies.

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: B

The answer is (A) is false but (R) is true.

Assertion (A) is false. Information-seeking behaviour depends heavily on the individual: a user's discipline, education, experience, motivation, language and personality all shape what is sought and how. User studies must take those individual variables into account, not exclude them.

Reason (R) is a correct definition: user studies are systematic investigations of how different categories of users gather and use information. Since (R) is true and (A) false, the options calling both true, both false or only (A) true are all wrong.

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17.

Assertion (A) : Every book in a library should have a chance of finding its appropriate reader.
Reason (R) : Introduce an arrangement in which books have a chance of catching the attention of readers.

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: D

The answer is Both (A) and (R) are true.

Assertion (A) is Ranganathan's Third Law of Library Science, 'Every book its reader': a library should see that each book finds the reader it can serve.

Reason (R) states the means Ranganathan proposed for that law: arrangements such as open access, correct shelf arrangement, displays and catalogue entries, which give books the chance of catching a reader's attention. Both statements are therefore accepted, so the options marking either one false are wrong.

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18.

Identify the correct statement. The second and third laws of library science imply which of the following ?

(a) Library Catalogue should provide access to collection of library.
(b) Catalogue should meat requirements of all users without any discrimination.
(c) Only main entry is adequate to access the library collection.
(d) Analytical entries of documents should be prepared to reveal contents of documents.

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: D

Statements (a), (b) and (d) follow, so the answer is (a), (b), (d) are correct.

The Second Law, 'Every reader his book', means the catalogue must serve every reader without discrimination (b), and the catalogue must give access to the library's collection (a). The Third Law, 'Every book its reader', calls for analytical entries and cross references that reveal the contents of a document, so that a book reaches all its possible readers (d).

Statement (c) contradicts the third law: a single main entry is not enough, since added and analytical entries are what bring hidden parts of a book to readers. Every option that includes (c) is wrong.

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19.

Match the following :

List IList II
(a) Principles of Librarianship(i) Green building
(b) Singapore National Library(ii) Donald Urquhart
(c) SWOT analysis(iii) Robert Blake and Jane Mouton
(d) Managerial grid(iv) Reveal possibilities and limitations for change

Exam Year(s)

MH SET - 2019, SET Exam - 2019,

Answer: A

The correct matching is a-ii, b-i, c-iv, d-iii.

  • The Principles of Librarianship (1981) was written by Donald Urquhart, founder of the British Library Lending Division.
  • The Singapore National Library building on Victoria Street is known as a green building, designed for energy efficiency.
  • SWOT analysis (strengths, weaknesses, opportunities, threats) reveals possibilities and limitations for change.
  • The managerial grid is the leadership model of Robert Blake and Jane Mouton.

The managerial grid and Blake and Mouton are the surest pair, and only one option gives d-iii, so the rest are wrong.

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20.

Which User Education Programmes was initiated for underdeveloped countries by UNESCO ?

Exam Year(s)

MH SET - 2020, SET Exam - 2020,

Answer: A

The key gives UNISIST/PGI.

UNESCO's General Information Programme (PGI), set up in 1976 by merging UNISIST, its programme for a world science information system, with its work on documentation, libraries and archives, promoted information systems and training in developing countries, including programmes to educate users in using information services.

The other options are UNESCO programmes in other fields: WWAP is the World Water Assessment Programme, LINKS is Local and Indigenous Knowledge Systems, and IPDC is the International Programme for the Development of Communication, which supports media.

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