Fields of Social Work Practice II Questions and Answers

Q: Hallucination is a common occurrence in clients with :

Hallucinations are common in clients with substance abuse.Hallucinations are perceptions without an external stimulus, such as hearing voices or seeing things that are not there. Many psychoactive substances cause them during intoxication (hallucinogens, cannabis, stimulants) or during withdrawal, as in alcohol withdrawal and delirium tremens.Depression is mainly a disorder of mood; hallucinations appear only in its severe psychotic form, so they are not a common occurrence. Regression is a defence mechanism, a return to an earlier stage of behaviour, not a disorder that produces hallucinations. A phobia is an anxiety disorder of intense, irrational fear with reality testing intact.

Q: The first to introduce the term ‘‘Collective bargaining’’ :

The term was introduced by Sidney and Beatrice Webb.Beatrice Webb (then Beatrice Potter) used the phrase 'collective bargaining' in 1891 in her study of the co-operative movement in Great Britain, and she and Sidney Webb developed the idea in Industrial Democracy (1897). They described it as the process by which workers, through trade unions, negotiate terms of employment with employers as a group instead of individually.Robert Merton was an American sociologist of functional analysis and anomie, Amartya Sen an economist of welfare and capabilities, and John Maynard Keynes an economist of employment and aggregate demand. None introduced this term.

Q: Which of the following is not a patient’s right ?

The one that is not a patient's right is the right to euthanasia.Recognised patients' rights include equal access to treatment without discrimination, the right to seek a second opinion, and the right to give (or refuse) informed consent after being told the nature, risks and alternatives of a treatment.When this paper was set, Indian law recognised no right to euthanasia. In Aruna Shanbaug v. Union of India (2011) the Supreme Court allowed only passive euthanasia, by withdrawal of life support, and only with High Court approval, while active euthanasia remained a crime. That makes euthanasia the option outside the accepted list of rights.

Q: Absenteeism is :(a) Intentional absence(b) Un-intentional absence(c) Habitual absence(d) Un-authorised leave

The answer is (a), (c), (d): absenteeism is intentional, habitual and unauthorised absence.Personnel management texts define absenteeism as the failure of a worker to report for duty when work is available and he is scheduled to work, without leave having been sanctioned. In that sense it is a deliberate choice (intentional), tends to recur (habitual) and is not covered by permission (unauthorised).Unintentional absence, such as absence caused by an accident or a sudden illness, is usually treated as excusable and kept out of the definition, so options containing (b) are wrong. Options (a), (d) and (a), (c) are incomplete because each leaves out one of the three accepted features.

Q: Motivation-Hygiene theory is coined by :

The Motivation-Hygiene theory was put forward by Frederick Herzberg.In The Motivation to Work (1959) Herzberg and his colleagues reported that achievement, recognition, responsibility and the work itself (motivators) produce satisfaction, while pay, supervision, company policy and working conditions (hygiene factors) only prevent dissatisfaction. This is why it is also called the two-factor theory.Maslow proposed the hierarchy of needs, McClelland the theory of needs for achievement, affiliation and power, and Henri Fayol the fourteen principles of management, so none of them coined this theory.

Q: Standing order means ............

A standing order is a document having the terms and conditions of employment.Under the Industrial Employment (Standing Orders) Act, 1946, an employer in a covered establishment must frame standing orders on matters such as classification of workers, working hours, holidays, leave, attendance, suspension, termination and misconduct, and have them certified by the certifying officer. Once certified they bind both employer and workers as the conditions of service.They are not an order of the High Court, not informal standing instructions issued by the employer at will, and not a conciliation agreement, which is a settlement reached in a particular dispute.

Q: The ESIC scheme raised the monthly wage from :

The ESIC wage ceiling was raised from Rs. 15,000 to Rs. 21,000 a month.Coverage under the Employees' State Insurance scheme depends on a monthly wage ceiling. With effect from 1 January 2017 the ceiling was raised from Rs. 15,000 to Rs. 21,000, bringing more workers into the scheme's medical and cash benefits.Rs. 10,000 to 15,000 describes the previous revision of 2010, and Rs. 6,500 to 10,000 belongs to the scheme's older, much lower ceilings. Rs. 21,000 to 25,000 had not happened when this paper was set, so it is wrong as well.

Q: Assertion (A) : In India employees turnover rate is quite high in industries.Reason (R) : Burn out and low morale at workplace is also high in private sector.

The key's answer is that both (A) and (R) are true and (R) is the correct explanation of (A).Assertion: employee turnover in Indian industry, especially in sectors such as IT, retail and BPO, is widely reported to be high. Reason: burnout and low morale are recognised drivers of voluntary exit. Workers who are exhausted or disengaged are the ones who quit, so high burnout and low morale in the private sector are offered as the cause of the high turnover rate.Because the paper treats the Reason as the cause of the Assertion, the options saying (R) does not explain (A), or that either statement is false, do not fit the key.

Q: A mental hospital with 50% annual ............ rate would see half of its discharged patients return within a year.

The missing word is Recidivism.Recidivism means a relapse into a former condition or behaviour. In psychiatry it is used for readmission: a hospital with a 50% annual recidivism rate sees half of its discharged patients return within a year. The same word is used in criminology for reoffending.Recovery is the opposite outcome, the patient getting well and staying out. Recession is an economic term, and classification refers to grouping patients or disorders by diagnosis; neither describes patients coming back.

Q: Which of the following is not a function of a psychiatric social worker ?

The discharge decision is not a function of a psychiatric social worker.Deciding when a patient is fit to leave hospital is a clinical decision taken by the treating psychiatrist and the medical team. The social worker contributes information about the family and home situation and prepares for the discharge, but does not make the decision.The other three are core social work tasks in a psychiatric setting: the intake interview, in which the social history is taken; developing the plan of care with the patient and family; and rehabilitation, helping the patient return to family, work and community life after treatment.

Hallucination is a common occurrence in clients with :

A.Substance abuse
B.Depression
C.Regression
D.Phobia

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

Hallucinations are common in clients with substance abuse.

Hallucinations are perceptions without an external stimulus, such as hearing voices or seeing things that are not there. Many psychoactive substances cause them during intoxication (hallucinogens, cannabis, stimulants) or during withdrawal, as in alcohol withdrawal and delirium tremens.

Depression is mainly a disorder of mood; hallucinations appear only in its severe psychotic form, so they are not a common occurrence. Regression is a defence mechanism, a return to an earlier stage of behaviour, not a disorder that produces hallucinations. A phobia is an anxiety disorder of intense, irrational fear with reality testing intact.

Discuss in Forum

The first to introduce the term ‘‘Collective bargaining’’ :

A.Robert Merton
B.Sidney and Beatrice Webb
C.Amartya Sen
D.John Keynes

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

The term was introduced by Sidney and Beatrice Webb.

Beatrice Webb (then Beatrice Potter) used the phrase 'collective bargaining' in 1891 in her study of the co-operative movement in Great Britain, and she and Sidney Webb developed the idea in Industrial Democracy (1897). They described it as the process by which workers, through trade unions, negotiate terms of employment with employers as a group instead of individually.

Robert Merton was an American sociologist of functional analysis and anomie, Amartya Sen an economist of welfare and capabilities, and John Maynard Keynes an economist of employment and aggregate demand. None introduced this term.

Discuss in Forum

Which of the following is not a patient’s right ?

A.Right to equal access to treatment
B.Right to euthanasia
C.Right to second opinion regarding treatment
D.Right to give informed consent

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: B

The one that is not a patient's right is the right to euthanasia.

Recognised patients' rights include equal access to treatment without discrimination, the right to seek a second opinion, and the right to give (or refuse) informed consent after being told the nature, risks and alternatives of a treatment.

When this paper was set, Indian law recognised no right to euthanasia. In Aruna Shanbaug v. Union of India (2011) the Supreme Court allowed only passive euthanasia, by withdrawal of life support, and only with High Court approval, while active euthanasia remained a crime. That makes euthanasia the option outside the accepted list of rights.

Discuss in Forum

Absenteeism is :

(a) Intentional absence
(b) Un-intentional absence
(c) Habitual absence
(d) Un-authorised leave

A.(a), (c), (d)
B.(a), (d)
C.(a), (c)
D.(b), (c), (d)

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The answer is (a), (c), (d): absenteeism is intentional, habitual and unauthorised absence.

Personnel management texts define absenteeism as the failure of a worker to report for duty when work is available and he is scheduled to work, without leave having been sanctioned. In that sense it is a deliberate choice (intentional), tends to recur (habitual) and is not covered by permission (unauthorised).

Unintentional absence, such as absence caused by an accident or a sudden illness, is usually treated as excusable and kept out of the definition, so options containing (b) are wrong. Options (a), (d) and (a), (c) are incomplete because each leaves out one of the three accepted features.

Discuss in Forum

Motivation-Hygiene theory is coined by :

A.Maslow
B.McClellend
C.H. Fayol
D.Herzberg

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: D

The Motivation-Hygiene theory was put forward by Frederick Herzberg.

In The Motivation to Work (1959) Herzberg and his colleagues reported that achievement, recognition, responsibility and the work itself (motivators) produce satisfaction, while pay, supervision, company policy and working conditions (hygiene factors) only prevent dissatisfaction. This is why it is also called the two-factor theory.

Maslow proposed the hierarchy of needs, McClelland the theory of needs for achievement, affiliation and power, and Henri Fayol the fourteen principles of management, so none of them coined this theory.

Discuss in Forum

Standing order means ............

A.Document having terms and conditions of employment
B.Order passed by High Court
C.Standing instructions given by employer
D.Conciliation agreement

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

A standing order is a document having the terms and conditions of employment.

Under the Industrial Employment (Standing Orders) Act, 1946, an employer in a covered establishment must frame standing orders on matters such as classification of workers, working hours, holidays, leave, attendance, suspension, termination and misconduct, and have them certified by the certifying officer. Once certified they bind both employer and workers as the conditions of service.

They are not an order of the High Court, not informal standing instructions issued by the employer at will, and not a conciliation agreement, which is a settlement reached in a particular dispute.

Discuss in Forum

The ESIC scheme raised the monthly wage from :

A.Rs. 6,500 to 10,000
B.Rs. 21,000 to 25,000
C.Rs. 10,000 to 15,000
D.Rs. 15,000 to 21,000

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: D

The ESIC wage ceiling was raised from Rs. 15,000 to Rs. 21,000 a month.

Coverage under the Employees' State Insurance scheme depends on a monthly wage ceiling. With effect from 1 January 2017 the ceiling was raised from Rs. 15,000 to Rs. 21,000, bringing more workers into the scheme's medical and cash benefits.

Rs. 10,000 to 15,000 describes the previous revision of 2010, and Rs. 6,500 to 10,000 belongs to the scheme's older, much lower ceilings. Rs. 21,000 to 25,000 had not happened when this paper was set, so it is wrong as well.

Discuss in Forum

Assertion (A) : In India employees turnover rate is quite high in industries.
Reason (R) : Burn out and low morale at workplace is also high in private sector.

A.Both (A) and (R) are true and (R) is the correct explanation of (A)
B.Both (A) and (R) are true but (R) is not the correct explanation of (A)
C.(A) is true but (R) is false
D.(A) is false but (R) is true

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: A

The key's answer is that both (A) and (R) are true and (R) is the correct explanation of (A).

Assertion: employee turnover in Indian industry, especially in sectors such as IT, retail and BPO, is widely reported to be high. Reason: burnout and low morale are recognised drivers of voluntary exit. Workers who are exhausted or disengaged are the ones who quit, so high burnout and low morale in the private sector are offered as the cause of the high turnover rate.

Because the paper treats the Reason as the cause of the Assertion, the options saying (R) does not explain (A), or that either statement is false, do not fit the key.

Discuss in Forum

A mental hospital with 50% annual ............ rate would see half of its discharged patients return within a year.

A.Recession
B.Recovery
C.Recidivism
D.Classification

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The missing word is Recidivism.

Recidivism means a relapse into a former condition or behaviour. In psychiatry it is used for readmission: a hospital with a 50% annual recidivism rate sees half of its discharged patients return within a year. The same word is used in criminology for reoffending.

Recovery is the opposite outcome, the patient getting well and staying out. Recession is an economic term, and classification refers to grouping patients or disorders by diagnosis; neither describes patients coming back.

Discuss in Forum

10.

Which of the following is not a function of a psychiatric social worker ?

A.Intake interview
B.Developing plan of care
C.Discharge decision
D.Rehabilitation

Exam Year(s)

MH SET - 2018, SET Exam - 2018,

Answer: C

The discharge decision is not a function of a psychiatric social worker.

Deciding when a patient is fit to leave hospital is a clinical decision taken by the treating psychiatrist and the medical team. The social worker contributes information about the family and home situation and prepares for the discharge, but does not make the decision.

The other three are core social work tasks in a psychiatric setting: the intake interview, in which the social history is taken; developing the plan of care with the patient and family; and rehabilitation, helping the patient return to family, work and community life after treatment.

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